Frequently Asked Questions

How much is shipping?

Most of products do offer free shipping. We will disclose the shipping price on each item you will be notify of the cost up front on the check out page.

How long does it take for my product to arrive?

Most of our products ship internationally therefore shipping times can take up to 3 to 4 weeks. We in most case will provide you the average time-frame it will take to ship a product. If you need the product right away then please don't order product.If for some reason your product does not arrive please contact us and we will look into and offer a refund if product does not arrive.

Please see our shipping page

Is there a tracking number?

Some products will have tracking numbers but some products will not. If item does have a tracking number we provide you the tracking information but we don't usually receive until ten days after the product was ordered.

What is your refund / exchange policy?

We want you to be completely satisfied. If you are not happy with your purchase item please contact us within 14 days of receiving product and we will arrange for you to return item and offer a return or exchange. Please see our Return Policy

If you would like to contact us for any reason please do so at our contact page here.