Most of our products ship internationally therefore shipping times can take up to 3 to 4 weeks. We in most case will provide you the average time-frame it will take to ship a product. If you need the product right away then please don't order product.If for some reason your product does not arrive please contact us and we will look into and offer a refund if product does not arrive.
Please do not contact us until after the time-frame we provided for shipping. Some products will have tracking numbers but some products will not. If item does have a tracking number we provide you the tracking information but we don't usually receive until ten days after the product was ordered.